The more I know, the more I realise I don't know

Crossposted on the Adobe Education Leaders blog (http://blogs.adobe.com/educationleaders/)

I remember the first time I saw Photoshop.

I think it must have been about 1993 or so, when I got a free copy that came with a scanner purchased by my school. It must have been a “lite” version of Photoshop because I seem to recall that it didn’t support layers. Even so, I really enjoyed playing with it, and I ended up installing it on all the computers in the school computer lab (license? what license?) and I started teaching the kids how to create stuff with it. They just blew me away with what they could do with it, even without layers!

It was around the same time that I stumbled across an unused copy of Aldus Pagemaker in an out-of-the-way cupboard, and I convinced the school principal that we should use it to do the school yearbook; his agreement to my suggestion saw me suddenly escalated to head of the yearbook committee, a job that rolled on for many years and many issues beyond that. Of course, once you start working in Pagemaker (and now InDesign) there is a fairly fundamental expectation that Photoshop is a key part of that workflow.

From these accidental beginnings, I developed a long standing relationship with Photoshop. In the late 90s I was working with students to build collaborative websites, and of course all the graphics were done with Photoshop. We discovered all sorts of interesting features like batch processing, we learned to do decent colour corrections, to crop and manipulate images so that they fitted our needs. We discovered, often the hard way, about important concepts like pixel depth, image resolution, colour gamut, and of course the one that catches every self-taught Photoshop user out at some stage, RGB vs CMYK. We made images for the web and for print, we built graphics from scratch and we did weird things to existing photos. I’m just a teacher, not a graphic designer, but I’ve lost track of the hours and hours and hours I’ve spent inside Photoshop over the last 15+ years.

And here’s the thing about Photoshop. Heck, here’s the thing about pretty much all of Adobe’s products… the more I know, the more I realise I don’t know. Every time I learn some new technique or skill, the self-satisfied smug feeling of cleverness lasts about five seconds before I realise that there is just so much more I could know about it, that I could do with it. Whenever I taught kids a unit of work on Photoshop I used to conclude it with an in-class practical test, where I’d give them some images and a problem to solve – it might be to produce some CD cover artwork or a magazine cover, usually with a few constraints or requirements to make them have to think about it a little – and they’d just astound me at what they’d come up with. “Creative Suite” is a good name for these products, because they really do force you into creativity mode. Most of the time after one of these class tests, I’d spend the next few lessons getting the kids to deconstruct what they’d done, to teach me how they got certain effects. In my Photoshop classes I may have been the teacher, but we were all learners.

When I was offered a place in the Adobe Education Leaders program, I was thrilled to be part of it, and felt relatively well qualified to be part of it given that I’d spent over 15 years teaching Photoshop, Indesign, Dreamweaver and Flash to students. Of course, mixing with other AELs and seeing the fantastic things they do is a great way to reinforce just how little I do actually know, but it’s still been an incredibly valuable association for me.

I got thinking about this lately because I’ve been checking out the tutorials on the newly redesigned Adobe TV. It’s an awesome resource, with every application now having a Learn series, a set of basic tutorials that teach the essential skills required to get up to speed quickly… I wish this had been around when i started playing with Photoshop! As well as the Learn tutorials, there are a bunch of more advanced tutorials that delve into some of the trickier and more esoteric concepts.

And Adobe TV is not the only resource I turn to when I want to know more. There seems to be plenty of other places to learn the how-to stuff for Adobe’s products. Some of my favourites are the Layers TV podcast with Corey Barker and RC, the Creative Suite Podcast with Terry White, Creative Sweet TV with Mike McHugh, Instant Indesign with Gabriel Powell, The Russell Brown Show… the list goes on. I subscribe to all of these through iTunes and they just drop onto my iPhone for later watching. It’s a great way to learn. I’m sure there are many other fantastic resources for learning this stuff… perhaps you could leave a note in the comments about some of the resources you have found useful for learning.

Finally, I just wanted to mention a book I bought recently about Photoshop that is quite simply one of the most amazing Photoshop guides I’ve ever seen. It’s simply called Creative Photoshop CS4 by Derek Lea, and I’m just stunned at how incredible this guy is when it comes to Photoshop. I’ve been working my way through some of his exercises and have been discovering something new on almost every page. When you can use a product for over 15 years, and still constantly discover new things, it says a lot about the depth of the product and the open-ended nature of what it lets you do with it.

I realise more than ever that there is so much I don’t know about Photoshop (and most of the other Adobe products!) But I love that feeling of learning, of discovering, of digging deeper and just discovering that there really is no “bottom” to hit.

Staying On Message

Over the last year or so, I’ve been invited to present at a number of conferences, including a couple of keynotes.  It’s been an enriching experience, and one I enjoy immensely, although I do always end up feeling like I’m “a mile wide and and inch deep”, to coin a well-worn phrase.  I feel like I know quite a bit about a lot, but not a lot about anything. Despite the fact that I like to dabble in lots of stuff, I’m not sure I’m really a master of any of it.

This afternoon, I was asked to run some workshops for another Sydney school, to talk with some of their staff as they prepare to launch on a journey of 1:1 student computing next year.  I took a workshop session with a small group for an hour, then presented a keynote to the whole staff for 45 minutes, followed by facilitating some planning and goal setting with a small group of teachers. I took an approach with today’s sessions that I rarely do… I prepared nothing in advance.  Normally when I present, I spend hours beforehand, collecting resources, planning what I want to say and figuring out the best way to say it. I assemble a presentation, set up a wiki page and so on, and go into the presentation fully prepared.

Today I didn’t.  I just rocked up, opened my Macbook and essentially asked, “what would you like to talk about?”  There were reasons for that… It was partly because I wasn’t given a lot of notice for these sessions, so I didn’t have any time to put together something super organised. The other reason is that the brief was pretty open-ended, without a really firm outline for what needed to be covered. But mostly, I went in there ready to fly by the seat of my pants because I’ve come to understand that I can. I do actually have a good enough overall knowledge of technology, of education, of what I think is important, what I believe matters in education, and a pretty good mental catalog of what resources I have at my disposal.  I find it relatively easy (and I quite prefer) to “make it up as I go along”, just me and a web browser.  Conversations can’t be planned in advance, and I wanted these sessions to be more of a conversation than a lecture.  In fact I started the workshop by opening a Google Doc, and asking the group “what do you want to talk about today?”  Their responses – the differences between Web 1.0, 2.0 and 3.0, the use of blogs versus wikis versus discussion forums, and useful Web 2.0 tools for the classroom; these were not things I would have predicted in advance, but were apparently what this groups wanted or needed. We explored a number of other ratholes, including an exploration of Wikipedia and how it works, along with some simple ideas for developing a PLN. I thought the session went well, and the feedback was positive.

But it was during the keynote that I actually learned a lot about myself.  Again, I didn’t prepare anything in advance, but simply had the topic “ICT in my school: Lessons learned” as a starting point. My reasoning for not preparing was that I live this stuff every day… I shouldn’t need to “prepare a talk” to give this talk.

Having listened to a lot of presenters at a lot of conferences over the last few years, I’ve noticed that many of them have a consistent message. A theme. A common thread. Some, even almost a mantra. There are influential people within this ed-tech sphere that have their own important message to share, and they become almost synonymous with their message.  They talk about all sorts of stuff, but they manage to stay “on message” all the time.  I’d often wondered to myself, as I shotgunned around all sorts of interesting but largely unrelated ICT topics, “What’s Chris Betcher’s consistent message?”  What is the one thing that underpins all the other stuff I’m interested in?  It’s easy to be a dabbling dilettante and be interested in lots of different things, but it’s harder to have some sort of consistent structure that it all hangs off.  I had no idea what mine was…

And here’s what I learned about myself as I talked to this group today with no particular agenda. I do have a message. There were consistent themes I found myself coming back to over and over, themes that are really at the core of what I believe education is all about.

Trust in people. I honestly believe that, by and large, most people are good people with right intentions and will naturally do the right thing if given a choice. This belief has implications on how you treat those around you – colleagues, students and others. It affects how you manage your schools, how you build community, how you interact with your students, how you design learning tasks. My basic belief in people permeates every decision I make in every interaction with others. I was asked by a teacher today for strategies to help deal with kids in a 1:1 environment, and my answer, without even thinking about it, was “Build trust”. I don’t think it’s the answer she was looking for, but I honestly believe that it was the best answer I could possibly offer. Trust your students.  Trust that they will do the right thing because the work you give them is interesting enough and they want to do their best at it. Trust that they would much rather do the right thing than the wrong thing. I know that there are many who think this is a Pollyanna attitude; that you should plan for the worst rather than budget for the best, but that has never worked for me.

Have high expectations. I also believe that kids are far more capable than we usually give them credit for, and that by and large we present them with fairly small-minded tasks that require fairly small-minded efforts.  We ask them to write a few paragraphs when they are capable of writing a short novel. We give them tasks that are too uninteresting, too unchallenging, too mundane, and we too often short-change their potential to be great. We need to set the bar high, expecting greatness from them, pushing them to exceed the capacity they, and we, often mistakenly believe they have. Trust that they will meet your expectations.  I always expect the best, especially from kids, and I usually get it.

Understand what a teacher is supposed to do. I don’t, and have never, believed that the role of a teacher is simply to “teach” students by imparting a fixed body of knowledge. We are so much more than that. Our job is to know our students well enough that we can find interesting things for them to do, things that help them see their world in ways that they have never thought about, then provide them access to the resources, tools and ideas they need to explore those interesting things, getting out of their way enough that we don’t impede their own natural progress, yet available enough to help them when they require it. I truly believe this is my job.  I’m not there to do it for them. I’m not there to watch them fail.  I’m there to connect them and their interests to a world of possibilities they have not yet discovered for themselves.

I don’t think teaching is all that difficult, and I suspect we usually overcomplicate it with a whole lot of stuff that just clouds the issue. There are standards and outcomes and requirements for graduating, sure. But the real focus of education is pretty simple. Help your kids find their passions. Trust that they can. Believe that they will. And get out of their way while they do it.

That’s my mantra. That’s my message.

Image: ‘Slide
http://www.flickr.com/photos/11705469@N07/2047419687

This is Not Amazing

Amazing (adjective) astonishing, astounding, surprising, stunning, staggering, shocking, startling, stupefying, breathtaking; awesome, awe-inspiring, sensational, remarkable, spectacular, stupendous, phenomenal, extraordinary, incredible, unbelievable; informal mind-blowing, jaw-dropping

Sometimes I find myself dealing with people in circumstances that are completely unconnected, but which seem to have some kind of bizarre synchronicity that causes them to mirror each other.

The other day, I found myself in one of these situations…

Firstly, I was asked by a colleague to help edit some video footage from a recent school trip.  I don’t mind helping with such requests because I quite enjoy the process of video editing, so I attached the camera to my MacBook Pro, sucked the footage onto the hard drive and began dragging clips together in iMovie. My colleague looked on as I dragged clips around the timeline, clearly never having seen non-linear video editing before, and, with a little gasp of wonder in her voice, she remarked “That’s amazing the way you can do that with video!”

Later that day, I got a call from another colleague who needed help with a mail merge of some spreadsheet data into a letter she was writing.  She was aware that such mail merges were possible, but wasn’t sure exactly how to do it.  So I dropped by her office to lend a hand, and in the process of trying to sort it out I noticed that some of the data formatting in the spreadsheet was a little inconsistent. One of the columns had data with stray spaces in the text… no problem, I hit ctrl-F to call up the Search and Replace command, typed a few characters into the search field, replaced them with the characters I needed to fix the problem, clicked OK, and the changes rippled through the sheet fixing the problem in less than a second. As my colleague looked on, she remarked “That’s amazing the way you can do that with a spreadsheet!”

The last example was from yet another colleague who wanted to assemble a short end-of-year slideshow of her students to send home to their parents.  She was envisioning a PowerPoint full of pictures set to music.  Because I know how much work that can be to create, I suggested a better solution. I asked her to give me all the photos she wanted to include and I uploaded them to Animoto.com, selected a piece of royalty-free music from their online collection and pressed the Make Video button.  A few minutes later I downloaded the finished video, an impressive little piece that took me about three clicks and near-zero talent to actually produce.  Her response to the final slideshow was, you guessed it… “That’s amazing the way you can do that with digital photos!”

Can we get something straight here?  NONE of these things were “amazing”.

Having these three events happen back to back like that made me stop and think about how often I hear the “that’s amazing the way you can do XYZ!” comment.  (And just to be clear, it wasn’t that they thought it was amazing because I was the one doing it, they thought it was amazing simply because it could be done). They were amazed at what computers make possible…  editing video, fixing numbers, manipulating sound and pictures, etc… these things are still amazing to many people and I got to thinking about how often I hear the “That’s amazing!” line from people who observe technology doing things they didn’t know were possible.

I’m not for one moment suggesting that it’s good to be completely blasé about the things that technology can do.  There are plenty of totally amazing things that technology enables these days.  Separating conjoined twins at the brain with complete success is amazing. Ditching a passenger jet in the Hudson and getting all the passengers off safely is amazing.  Crashing a rocket into the moon to stir up dust and rocks to discover water there is amazing. And the fact that the law allows a Japanese man to marry an Anime cartoon character is, well, kind of freaky, but I guess still amazing.

The point is that, yes, there are plenty of amazing things that happen in our world, and its important to retain our sense of wonder and amazement at them.  No question about that.

But seriously people… editing video, fixing some numbers in a spreadsheet, or making a slideshow from some photos is NOT “amazing”. We, and by we I am particularly talking about the teaching profession in general, need to stop being so “amazed” at things that really are quite mundane. We need to stop seeing the most trivial, mundane tasks as being “amazing” simply because they were done on a computer. Being amazed that a spreadsheet can work with numbers just makes you look a bit silly.  Worse than that, being clueless about what technology can really do just sets the bar of expectation ridiculously low for students, letting them believe that they can produce any old rubbish and yet still impress their teacher, who thinks that the PowerPoint their student made is simply “amazing”.  I haven’t even seen that kid’s PowerPoint, but trust me, it’s probably not amazing.

The reason this irks me so much is that personal computers have been around for over 30 years now, and have been a significant part of most schools now for over 20 years.  Most schools and school systems have been trying to provide some level of professional development, training and support for teachers for most of these 20 years.  Even if a teacher resisted technology back in the early days of the PC, there’s absolutely no excuse for not having embedded the use of a personal computer into their daily work over the past 10 years.

It’s time to stop being so “amazed” at things that are just part of the technological and cultural landscape of life in the 21st century.  It’s not “amazing” that computers can edit video, manage numbers or manipulate digital images. It’s not “amazing” that mobile phones can stream live video or GPS your current position.  It’s not “amazing” that you can make phone calls to the other side of the planet at no cost. None of these things are really “amazing” any more… they just “are”. To be “amazed” at this sort of stuff is to fail to recognise the invisible role that technology plays in all our lives these days. To anyone working in education, working with young people, you need to realise that simple tasks performed with technology are not something to be “amazed” at, marveled at and gushed over.  For our students, the use of technology as the enabler for such tasks seems as natural as breathing air.

I was in another meeting with some students and a teacher the other day, and the teacher was trying to show the kids about a Ning they’d had set up for a class project.  The teacher was all effusive, gushed about the Ning’s “amazing” features and wanting to show the students all the “amazing” things it could do… “Look! You can use it to leave messages for each other!”, she said excitedly.  One of the students confided to me later “I can’t believe how worked up she was getting about that Ning… it’s just a blog. It’s like Facebook. Of course we know how to use it.”  It reminded me of that wonderful line from The Hitchhiker’s Guide to the Galaxy by Douglas Adams, where the people of Earth were considered a bit of a joke for being “so amazingly primitive that they still think digital watches are a pretty neat idea.”

Don’t get me wrong, technology provides as with some incredibly useful tools. The rise of Web 2.0 and the read/write web has changed the world forever. Mobile technologies just keep getting more and more impressive.  But let’s keep things in perspective.

Save the “amazement” for things that truly ARE amazing, and realise that technology is not some kind of unexplainable black magic voodoo… it just “is”.

Image: ‘iPhone Glee
iPhone Glee