Tag: change

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Be Unreasonable

Here’s something I’ve noticed about people. Most people love the familiar. They find something that they like and they get used to it. On the surface that would seem like a logical idea, and while it’s certainly ok to like having favourite things – after all, that’s what makes them our favourite things – the problem is that we can get so attached to those things to the point where we never discover alternatives to them. And this means we sometimes become blind to the alternatives, the potential opportunities they offer us, or the idea that we could perhaps like other things even more.

It’s good to be able to identify the ideas, objects and things we are most attached to, and then deliberately make an effort to look around and see what other alternatives exist.  For example, if you normally go to a church, you could try visiting a mosque. If you normally choose McDonalds, try a Hungry Jacks instead. If you normally drive, try walking. If you don’t like to dance, take a dance class. Mix it up a bit.

Trying alternative options doesn’t mean you have to permanently adopt them. Of course you don’t have to convert to Islam if you’re a Christian, or switch to a Mac if you love Windows. It just means you will be more aware of what’s out there, and might even reinforce that your initial choice is indeed the best one for you.  But sometimes trying an alternative to what you’re familiar makes you realise that walking is not so bad, or that you actually enjoy dancing, or that the burgers really are better at the other place.

One of the phrases that I think we all get a little caught up on at times is “that’s the way we’ve always done it”. And it’s probably true that when we start to accept the way we do things as being just the way we do things, that it closes us off from the possibilities of trying something different. Because honestly, if we never look around us, how will we know what’s around us? 

George Bernard Shaw once wrote “The reasonable man adapts himself to the world”. And really, if you can adapt yourself to the way the world works, to just accept it as it is, then it will likely be comfortable and serve you well, so why wouldn’t you just adapt to it and accept it?  It seems a perfectly reasonable thing to do, doesn’t it?. He then goes on to note that “The unreasonable man persists in trying to adapt the world to himself” And it is those people, those unreasonable, annoying, pain-in-the-butt people, who continually want the change the world instead of just accepting it, who question the status quo, who are never satisfied with how things work, who constantly ask why things are done the way they are, who are always looking at other options; those are the people who ultimately change and improve the world because they are the ones who dare to consider that there may be alternatives to the way we’ve always done things. Shaw concludes “Therefore, all progress depends on the unreasonable man.”

So how does one become unreasonable?

I think the first step is to become much more aware of what your likes and preferences actually are.  What routines do you regularly have? What foods do you eat often? What TV shows do you watch? What operating system do you use? How do you usually get to work? Notice it. Observe it. Then think about mixing it up.  Watch something different. Try getting to work a different way. Try using a different piece of software. Order a meal you wouldn’t normally order. On their own, none of these things might be overly life-changing. Walking to work instead of catching the bus is not, on its own, a huge decision.  However, the effect of questioning your current choices and making a change could be huge. From little things, big things grow.

The second step is to find alternatives. For all the things you currently have in your life, what other things exist that could possibly help you see them differently? Perhaps it’s just because of the kind of work I do with helping people use technology, but the way people become attached to computer operating systems and software are a great example of how entrenched people can become in their choices. Indeed, the whole PC vs Mac thing has been an ongoing cultural meme for years! I meet a lot of people who live in either a Windows world or a Mac world, and who simply cannot function in the other world, or have a negative opinion of it based on the fact that it’s not the one they use themselves. And it’s obviously ok to have a preference for one thing or the other, although if your choice is just based on the default you started with and you have no actual knowledge of what the “other side” is like, then your opinion as to which is best isn’t really worth much since it’s based on, well, nothing. But if you’ve used many different versions of Windows and MacOS, have tried different distros of Linux, have spent serious time using a Chromebook, or even tried other, less known OSes such as BeOS, OS/2, etc, then now I am interested to hear your thoughts on it because I know I’m listening to someone with an open mind and a range of perspectives.

If I could wave a magic wand and change one thing about the world, I think it would be this.  To increase people’s tolerance to the unknown.  To help them be less afraid of those things that are different to what they are used to. To help them be more willing to take a risk or try something new. 

Because if we could all be more ok about the alternatives to our own “normal”, we’d start to see that there really are lots of amazing experiences, ideas, things and people out there.  We’d start to understand that so many of the really big problems in the world – racism, bigotry, terrorism, war, homophobia, hatespeech, bullying – are little more than the result of people not being able to acknowledge, explore and accept that there are other things that exist outside their own little world, alternatives that they would not otherwise be exposed to, that might not be as terrible as they think.

Imagine how much richer our lives would be if we could get past living in a world filled with “that’s just the way we’ve always done it” thinking, and replace it with a whole new set of completely unreasonable ideas that shake us up and help us see the world a bit differently.

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The Most Dangerous Phrase In The World

If you’ve been in education for a while there is a phrase you’ll hear regularly if you listen for it. It’s just seven little words but the impact of those words can be enormous. The people who utter this phrase often mean well, but it rarely leads to much that is positive. This phrase can kill a potentially good idea, ruin a worthwhile initiative or demoralise others who want to make a difference.

It may just be the most dangerous phrase in the world.

The phrase is “That’s the way we’ve always done it.”

You may have been on the receiving end of these words. Perhaps you came up with what you believed was a brilliant, clever, innovative or time-saving idea. You honestly feel your idea can improve an existing outcome and make a huge difference. So you approach your colleagues with your idea, knowing that by making just a few simple changes the world will be a better place. And while they might listen and thank you for your interesting suggestion, they inform you of all the reasons why your idea cannot possibly work, because the way things are currently done is just the way they’ve always been done.

It might not be said with these exact words, and it sometimes comes in many variations. There’s “We tried that years ago and it didn’t work”, or “We’d never be able to do it because the others won’t go along with it”, or “That might be ok for other schools but it would never work here”, or even the time tested “If it ain’t broke, don’t fix it”. However it’s phrased, the message is essentially the same; we like the way things are and we don’t want to change them.

The irony is that while all these phrases are used to resist change, the world around us constantly changes. Change is just a natural thing.

We want our students to learn, which is just another way of saying we want them to change. Of course we want them to be better tomorrow than they were today. We want them to know more at the end of each term than they knew at the beginning. We want them to be more mature, have more wisdom, and make better decisions. All of that is based on the idea that they need to change. We call it growth.

And yet, far too often in schools we see systems and processes that stubbornly resist change. We see outdated curriculum, often locked in time by static syllabii and aging textbooks. We see processes being repeated each year, often without ever stopping to consider whether there may be a better way. We sometimes stick with “proven” tools and technologies without looking around to see if there may be better alternatives. And we also see the occasional teacher who does not realise that their 30 years of teaching experience has in fact been one year of teaching experience, repeated 30 times.

“That’s the way we’ve always done it”, or TTWWADI for short, is the reason we see the same old worksheets, the same old assessment tasks, the same old resources, used year and year. It’s also often the reason that we structure our schools in ways that contradict everything we know about how students learn most effectively. We want to make decisions in the best interests of our students, but we don’t because those decisions often contradict the way we’ve always done things.

Despite the fact that the outside world changes constantly it is still far too easy to find classrooms that don’t. TTWWADI-thinking does a grave disservice to the students that pass through those classrooms.

I recently overheard two sisters talking. The younger of the pair had the same teacher that her elder sister had five years before. Despite the five years that had passed, the older student was listening to her younger sibling talk about the work she was doing in class and remarking “Oh yes, I remember doing that assignment when I had that same teacher”. Unless that assignment was perfect and timeless, repeating it year after year without considering alternatives makes is seem like that teacher is simply on autopilot.

As this new school year begins, stop and think about what you’re doing. Are you reaching into your files and digging out the same teaching program you used last year? The same activities and worksheets you gave your students last year? The same letters to parents that were sent home last year?

If you’ve been in a school for more than a few years, think about how much has changed in the world around you. Even just five short years ago, most of us were not storing work in “the cloud”, or working collaboratively with others on shared documents, or learning by being digitally connected through various social streams. Technology provides great examples of these rapid changes but it’s hardly the only area of change. (Although you could probably argue that technology is the main driver that is forcing change in so many other areas). However you look at it and whatever the driver may be, it seems that change really is the only constant.

So why do some teachers embrace change and get excited about the possibilities of doing things in new and different ways, while others cling doggedly to doing things in ways that they have always done them? Why do some people immediately dismiss new or innovative ideas because they are not “the way we’ve always done it”?

Before exploring that question, it’s important to also recognise that just because something is different does not necessarily mean it’s better. Some of the things we repeat year after year may be done that way because they actually are the best way to do them. It can be exhausting to constantly be reinventing wheels that have already been invented. We don’t need to throw out everything we do and start again but we certainly should look at everything we do with fresh eyes and continually ask ourselves the critical question “Is there a better way to do this?”  

Carol Dweck’s work on the ideas of Growth Mindset vs Fixed Mindset is a good place to start. Without restating all of her research, essentially Dweck found that people see their world differently depending on whether they embrace a growth mindset or a fixed mindset. That is, whether they believe they are capable of growing and changing, or not. Those with fixed mindsets tend to believe the abilities they were born with, or that they have right now, are the abilities they will always have. Those with growth mindsets believe that they are capable of growing, so they see change as an opportunity for learning and trying new things. Ironically, having a fixed mindset is not fixed; once you realise that you are limiting yourself with this kind of thinking you can catch yourself doing it and consciously decide to respond differently.

Responding differently is hard. It’s not always easy to see past “the way we’ve always done it” and reimagine how things might be done differently because many of us have not been conditioned to think this way. But you can start by consciously and deliberately asking yourself one very simple question. Begin by asking yourself “Why?”

  • “Why are the desks in my classroom arranged like that?”
  • “Why do my students do that same geography assignment every year?”
  • “Why do we always study that same novel?”

Thinking bigger, consider some of the many aspects of school we take for granted, such as…

  • “Why is our school day structured the way it is?”
  • “Why are our lessons 50 minutes long?”
  • “Why does the school day start at 8:30 and finish at 3:00?”
  • “Why do we group students according to the age they were born?”

As you begin to ask “why?”, take note of your answers. If you find yourself answering the question with “because that’s the way we’ve always done it” then dig a little deeper. Why have you always done it like that? Is it because it is the best way? Maybe it was the best way at one time, but is it still the best way now? Could there be a better way? So many of the things we do, we don’t even think about anymore. We get so used to the way things work that we forget to question them.

One easy (and fun) thing you can do is simply to visit other schools. Just walking into a different environment and looking around can be enlightening. When you walk into someone else’s classroom you cannot help but notice how things are done differently. You find yourself noticing little things and saying “That’s interesting. I wonder why they do it like that?” You’ll see ideas that you hadn’t thought of. Ways of doing things you hadn’t considered. And when you return to your own classroom you’ll see it just a little bit differently. Looking outside the world you experience every day helps you have fresh eyes.

Consider this. Kodak, the once great film and camera company, is these days little more than a footnote in the history of photography. The reason? Their entire worldview was rooted in the idea of film cameras and film processing. When digital photography came along they dismissed it as a fad because it was “not the way we’ve always done it”. They failed to respond to the changes around them and that failure hit them hard. History is full of similar examples where entire industries – often large, seemingly entrenched empires – have been decimated because of their failure to respond to change. The Swiss watch industry refused to adopt the quartz movement because it was not the way they always made watches. It took them years to recover. The record industry initially rejected digital downloads because they were not they way they always distributed music. They eventually relented, but it put them years behind where they could have been had they chosen to lead that change. The list goes on.

There is no denying that we live in a world of enormous change, where a single technology can make “the way we’ve always done it” obsolete very quickly. As educators, we need to be leaders in the ability to change and adapt and learn. The students we teach today will be the next generation of innovators, entrepreneurs and world-changers, and will be the ones who must address the big, wicked problems that need be solved in our future. If we want the education we offer to our students to be the key to making the world a better place, then we need to develop mindful, creative, critical thinkers, who constantly ask “why?”

We will never get the future we want if we keep saying “that’s the way we’ve always done it”.

An edited version of this post was also published as an article in the March 2016 edition of Education Technology Solutions Magazine

 

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Removing Friction

videostoreWith Google turning 15 last week, I’ve been pondering  about just how much friction has been removed from our lives because of technology (and web technology in particular).  Thanks to the web, many things that were once difficult, expensive, complicated or time-consuming have been made less of all of these things, and much of the inherent friction in these things has been dramatically reduced, and in some cases even eliminated completely. This removal of friction hasn’t always been painless, and many industries have been decimated by the massive disintermediation that  digital technology has brought to them.

Take the music industry as an obvious example.  In the space of about a decade, we’ve seen a huge shift from the idea of buying music on plastic disks to that of downloading music from “somewhere on the Internet”, hopefully by still paying for it with some sort of subscription model like Spotify or Google Play All Access, but all too often pirated for free from torrents and filesharing services. Aside from the  freedom of cost, it’s far more about the freedom of choice. I use the All Access subscription service and I love how it lets me think of pretty much any song I want to hear and immediately stream it directly from the web. I’m listening to more music than before, and paying what feels like a fair price for it. The record companies who used to control the music business are no longer in charge, and in a post-Napster world, the idea of buying music one CD at a time seems so outdated. Along with the power shift in the music business there have also been massive disruptions to the way the money flows. Artists are free to bypass the labels. Thanks to the web, to YouTube, to iTunes, etc, indie artists have the same opportunities that were only afforded to big names bands attached to major labels. More musicians can now play in this space, and it’s all thanks to the way the web has removed so many of the friction points that used to exist between musician and listener.

Example two. We saw the photographic film business almost vanish in a few short years because of digital cameras. Those 24 hour film processing places that either didn’t see the change coming, or didn’t react to it fast enough, were simply crushed by the revolution of digital photography.  It was a case of evolve or die, and many simply died. Kodak, once the titan of the photographic film industry, closed down their film production business and these days they are barely more than a footnote in the history of photography.  The inconveniences of shooting with film, like being able to take only 24 photos at a time, the fact that you couldn’t see what you shot until you got the photos back days or weeks later, and of course the expense and inconvenience, all conspired to make film photography an easy target for any technology that would make it simpler, faster and cheaper. While a few diehards still swear by film, it turns out that for the general photo-taking population, digital photography removed so much the friction from the cumbersome process of taking photos that the old ways of doing things became obsolete almost overnight.

Thanks to my Apple TV and Chromecast I haven’t set foot in a video rental store in many years.  The fact that  video rental stores still exist at all is just because of that percentage of the population who are still hanging on to their old ways. I’m sure that once Netflix arrives in Australia it will be the final nail in the video store coffin. These online digital download services remove almost all of the friction from the process of renting videos. No more getting in the car to go to the video store, no more futzing around with disks and having to remember to return them, no more sitting through endless ads before the movie starts, and no more late fees. Delivering video over the web has removed most of those pain points, and in the process has virtually killed the physical video rental business.

Then there is banking. I hear my 81 year old mother talk about how she still goes to the bank to get money out, or to the post office to pay her bills. Although I’m old enough to remember what that was like, I can’t imagine doing it that way any more. The web has removed so much of the friction from those things, there is no going back to the old way.

The list goes on… thanks to the web, we can more easily keep in touch with old friends, share our locations, publish our ideas, map our way through strange cities, and much more… faster, cheaper and more simply than ever before, and decimating the incumbent industries along the way.

Although I still know plenty of teachers who complain that technology is hard, that it’s all too overwhelming, the truth is that technology, and the web in particular, has made things easier than ever. It’s easier than ever to network with ideas, learn from others, and connect our students with the learning experiences we want them to have. Thanks to the rise of the web, we are living in a time which is, potentially, the fastest, cheapest and easiest it has ever been to be a learner.

So ask yourself, how has the web changed your classroom? Your school? Your profession? Your life? Are you doing the same things you’ve always done? Or have you seen these changes coming and reinvented your approach to the way you teach and learn? Has the web changed your job, and in the age of the Internet, have you reconsidered what exactly your job IS these days?

It should be obvious that the world has changed forever because of digital and network technologies, and that the genie is never going back into the bottle. Despite the apparent fact that a large number of schools still believe that they can keep doing what they have always done and everything will be ok, education is no more exempt from these changes than any other industry.

What are you doing to ensure that your classroom will not become the educational equivalent of a video store?