The Case For Chromebooks

I was asked via email recently about Chromebooks and whether I thought they were a good choice for schools. Here is my email response, posted here for anyone that might be interested in reading it…

I’ll start by suggesting that any resistance you get on Chromebooks from tech and IT staff will be made for reasons that have nothing to do with pedagogy. I think you could argue that by almost any relevant measure Chromebooks are CLEARLY a better choice for schools. (which is why they are now the number 1 device in US schools)

They are easier to deploy and manage, more secure, more robust, and less expensive. They do everything that a student would need them to do. They integrate directly with Google Apps for Education and are easily shared between students in ways that other devices are not.  They boot fast (under 7 seconds), save work automatically, are completely immune to viruses, and are fast to use. ChromeOS does not slow down over time like other operating systems, and to completely wipe and reset a Chromebook to a fresh configuration takes about 40 seconds. They can be easily managed via the GAFE console, where you can enforce policies and restrictions if needed, install apps, and monitor usage.It’s true that Chromebooks are less expensive, with quality machines available for only around $300 to $500. But price should NOT be the deciding factor here.  The fact that they are cheaper is a great benefit, but it’s not the reason you should consider them. You should consider them because they are arguably better for school use.

I am using my own Chromebook to respond to this email, and in fact my primary computer is now a Chromebook.  I think ChromeOS is the best option for my own use (and I have access to Macs and PCs if I want them).  ChromeOS is not a cheap compromise of an operating system…  it is an excellent, fast, stable operating system that rivals major OSes in terms of functionality and usability. Anyone who tells you otherwise simply has never spent any time with ChromeOS to make an informed decision.

If you are a Google Apps for Education school, Chromebooks make enormous sense.

Some people compare Chromebooks to Windows by listing their features and looking at what Chromebooks supposedly don’t have that Windows does. They are missing the point. The advantage of Chromebooks is that they are NOT Windows. Again, anyone who attempts to make a decision about Chromebooks by comparing them to Windows is completely missing the point of what Chromebooks are all about.

In terms of managing Chromebooks in a school domain they are TRIVIALLY easy to manage.  Because they are managed via a web interface and can be placed into OUs (organisational units) they can have different policies and settings easily applied remotely. Managing 5000 Chromebooks literally requires no more effort than managing 1 Chromebook.  That is NOT true of Windows or Mac. New Chromebooks are added to your domain with a simple keystroke, and then all settings, including wifi details and all apps, are automatically configured. I used to manage a large Windows network in a school and I speak from some experience.  Chromebooks are astonishingly simple to manage!

You will hear all sorts of conflicting opinions about Chromebooks, mostly from people who have never actually used them. Many IT people are not keen on them (why would they be? Chromebooks are so simple to deploy and manage they threaten their jobs!) Many school leaders are ignorant about them because they often simply don’t know any better (and have usually been taking their advice from the IT people; see previous point)  In short, when it comes to Chromebooks there are a lot of ill-informed people out there.

You’ll see from the responses you got in the original thread where you asked about Chromebooks that there is a great deal of enthusiasm and positive attitudes from many people who use them. Seriously, once you go to Chromebooks in a school you’d NEVER go back to the old ways of traditional PCs.

They do require rethinking the way you approach your computing tasks. Chromebooks are different. Not worse, not less capable, not more limited. Just different. And perfectly suited for schools.

One Door Closes, Another One Opens

Well, I think this is exciting news…

After 8 years I’ve officially resigned from my tech integration role at PLC Sydney and, starting on January 1 next year, will be embarking on a whole new career adventure. I have taken up a fulltime position with EdTechTeam as their Director of Professional Development for Australia & New Zealand.

EdTechTeam is a California based company but has just started a local subsidiary here in Australia. As “a global network of educational technologists” with a mission of “improving the world’s education systems using the best learning principles and technology”, I’ve always been really impressed with what EdTechTeam are about. If you’ve ever been to a Google Apps for Education Summit, you’ve already had a small glimpse into the kinds of things EdTechTeam does, but there’s a whole lot of other things going on as well! Basically, imagine if you assembled a team of the most talented teachers in the world, who are all doing amazing things with technology in the classroom, and then ask them to go change the world. That’s what EdTechTeam is.

I’ve been doing work with EdTechTeam on a part time basis for the last few years, so I have a pretty good idea of what they are about; helping teachers understand and embrace the power of using digital technologies to improve student learning.

I’ve been teaching in schools for nearly 30 years now. I’ve taught both boys and girls, in public, catholic and independent schools, in Australia and Canada. I’ve left teaching twice already to try other things, but always managed to find my way back to it. I love teaching. I love working with kids. I don’t know of any other career that lets one make a dent in the future in quite the same way that teaching does. The thing I love about teaching is that it puts you in a position where you can make a difference.

That said, I think the work EdTechTeam is doing is impacting education on a much bigger scale. I think we are poised at an exciting moment in educational history, approaching a grand confluence of ideas, technologies and social change. I’ve been banging on about the need for change in schools and education for years now (as have many others) and I feel we are nearing a real tipping point in being able to create that positive change in education. If I can impact teachers – at scale – in helping drive that change, then that seems like a great place to direct my energy. As much as I will genuinely miss not being in classrooms with kids every day, the chance to have an impact on tens of thousands of educators each year, who then take that impact back into their own classrooms and apply it, seemed like an irresistible idea to me. In a school I might be able to influence 30 teachers. Last year EdTechTeam worked with over 30,000 teachers from around the globe. Many of those teachers went back to their schools and applied what we shared with them to dozens, or even hundreds, or kids. That’s what I find exciting!

As I cleaned out my desk at PLC last week, I was finding documents and items from the past eight years. It really struck me just how much change has happened in those eight years. When I arrived at PLC in 2008 the tools, technologies and ideas about teaching were quite different to how they look now. When I started at PLC we did not have Google Apps. There were no Chromebooks or iPads. The App Store was in its infancy. Google Drive had not been invented. Streaming music and video was almost unheard of. Working productively on a mobile device was not possible. The idea of storing files in “the Cloud” was not even in the public consciousness. Yet all of these technologies and ideas have completely redefined the day to day experience of a contemporary classroom.

Eight. Short. Years.

There’s no doubt that stepping away from something you’ve always done is scary. Teaching is what I’ve done for a very long time and I’m comfortable with it. I even think I’m reasonably good at it. It’s so easy to just keep doing what you’ve always done. It’s much harder to step out of your comfort zone and try something new.

So here I go. Starting in January I’ll be working with many more teachers here in Australia and New Zealand, as well as other parts of the world too. I know I’ll probably see way too much of the inside of airplanes and I know I’ll miss the daily contact with students like crazy. But as Helen Keller once said, life is either a daring adventure or nothing.

The good part is that, along with my new colleagues, I’ll have the chance to work with teachers all over the world to create positive educational change and to help them see just how powerful learning can be with the right tools and ideas. I hope I get a chance to work with some of you over the next few years too.  Let’s change the world together.

Should I Trust The Cloud?

https://www.flickr.com/photos/dherholz/450303689/

I received an email recently from a colleague asking about data sovereignty, and in particular asking about how schools deal with the  need to store all personal data on Australian servers to be compliant with the law. This was my reply…

When deciding whether to do a thing – any thing – you need to assess the relative risk. There is NOTHING that can have it’s risk mitigated to zero. So while we can have debates about the security of the cloud, the fact is that ANY service is generally only as safe as the password that protects it. It’s far simpler to socially engineer your way into a system than to hack it, and it’s easier to follow someone through an open doorway before the door shuts than to crack the lock. There are security risks involved with every system.

What makes you think that data saved on a server that happens to be geographically located on Australian soil is any safer than data on a server located on the other side of some imaginary geographical dividing line? What policies make Australian servers impervious to security issues?  What is it about Australian passwords that are safer than non-Australian passwords?

It’s interesting that whenever I hear the security argument from someone, I ask them whether they use 2-factor authentication on their online accounts. The answer is almost invariably never. I find it hard to take someone seriously when they bleat about security and yet do nothing to secure their own stuff using the safest and simplest technology we have available; 2 factor authentication.

I also find it amusing that these same people who bang on about not trusting the cloud, also almost always have a bank account. When I ask them where their money is stored, they say “in the bank”. When I ask where is it actually stored, they have no idea. They don’t know where their money – or the digital records that define the concept of money – is actually stored. They never stop to consider than when they go to an ATM and withdraw $50, it’s not the same $50 note that they actually put into the bank. There is no magical shoebox under the bank’s bed that stores their actual money… it’s all just computer records, kept on a server, somewhere, and I guarantee that they have no idea where that somewhere is.

That’s why the debate about whether we should be allowing our data to be stored offshore is such a laughable concept. It shows a real lack of understanding about the way the Internet actually works.

The truth is, it doesn’t matter WHERE your data is stored. What matters is WHO is storing it, and whether you trust them with it. I’d rather trust my data to major cloud provider offshore who offer privacy policies that I trust, along with strongly encrypted and sharded data storage techniques, virtual and physical security over their datacentres, and a proven track record of doing the cloud right, than to some minor player in the cloud storage space just because they happen to have servers in Australia.

I’m also not a lawyer.  However, I’ve done enough research into the Australian data sovereignty laws to feel satisfied that I’m interpreting them the right way. And contrary to all the Fear, Uncertainty and Doubt being spread around regarding these laws, they do NOT say that cloud services cannot be used unless the servers are in Australia. What they say is that the cloud service USER – that’s you – needs to feel satisfied that the cloud service PROVIDER is offering a service that meets your expectations of safety, security, privacy and redundancy.  If you do your due diligence, and come to the conclusion that you’re satisfied with your cloud service provider is giving you a level of service you can trust, then you are free to use it and in turn offer it to your users. If you don’t believe they are offering this level of service, then don’t use them. It’s as simple as that.

Your choice will never be able to come with a 100% guarantee. Nothing does. But if you do your research carefully and make your choices well, the chances are as good as they will ever be that you have made the right decision. The cloud offers amazing possibilities, and I’m completely convinced it IS the future of computing. I’m all in on the cloud as the platform.

To me, there is really only one obvious choice in picking a cloud provider. You want someone whose entire infrastructure is built for the cloud, whose entire business model is built on doing it right, managing data with security and integrity and maintaining the trust of their users. I’m not mentioning names because I’m sure you can make your own decisions about who you trust and how well they do this cloud thing.

What I don’t want to do is to place my data with a cloud provider who is still playing catchup, whose cloud infrastructure run on legacy platforms that were never built for the cloud, and whose business practices in slagging their competition I find completely distasteful.

I don’t care where their servers are located.

Header image by Dave Herholz – CC BY-SA