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The UI Paradox

As a power user on the Windows platform and a quick learner on the Mac platform, there is something about the difference between the two that has always intriuged me. I’ve noticed it in many forms over the years, but I was reminded of it when I read this rather silly report on the TUAW site… I’m sure the fellow who wrote it had his tongue firmly in his cheek, but if you browse through the comments under the main article you’ll find a very interesting thread of discussion has emerged relating to the Mac’s little green zoom button. Seems the zoom button is not without its fair share of controversy and a rather passionate, yet civil, debate is raging there about the differences between the way windows (with a small ‘w’) behave on Windows (with a big ‘W’) versus the way they behave on the Mac.

The basic gist of the discussion is about the subtle difference between the user interfaces of both platforms and the author tries to draw an assertion that the UIs actually cause people to work in quite different ways, and he even goes so far as to suggest that the differences in UI design actually attract different personality types. Not too sure about that one…

But it has always intruiged me that PCs – the machines with the DOS heritage, the machines that started life with nothing more than a simple black-on-white command line interface – are these days operated by the vast majority of users almost exclusively with only a mouse. It’s interesting to contrast this with the Mac, a machine born of a GUI heritage. The Mac is the machine that revolutioned the world with a point-and-click interface. Yet, in my experience, Mac users are far more likely to be the ones who know all the fancy keyboard shortcuts for tasks. Ask any reasonably competent Mac user how to perform a task on their Mac and in a majority of cases they will answer you with a keyboard shortcut. I just think it’s interesting that the machine with the GUI heritage is the one that seems to spawn the user base with the greatest knowledge of keyboard shortcuts – some of which really are quite arcane. The average Windows user on the other hand, drives his or her PC almost exclusively with the mouse. Maybe it’s just that there really are so many average (and below) users on the PC platform that they just don’t bother to learn these shortcuts… I don’t know.

The other paradox, as was mentioned in the comment thread on the TUAW article, is that most Windows users operate in full screen mode nearly all of the time, whereas most Mac users are far more competent and skilled at managing multiple open applications – they have to be because of the Macs UI design – and therefore more skilled at actually using the whole windowing concept. (The commenters to the TUAW article look to blame this behaviour on the controversial zoom button.) I find it mildly amusing that the operating system actually named ‘Windows’ seems to have a far lower percentage of users that CAN actually deal with multiple open windows.

Does this actually say anything about the types of users each platform attracts? Are Mac users better multitaskers? Or is it more to do with the fact that Windows users have a larger user base, and therefore a larger percentage of clueless users? Or is the average Mac user generally more competent at finding their way around the operating system than the average Windows user? Do the navigational quirks of each operating system in fact encourage a totally different approach to learning and using them? Is the Zoom button a flawed idea or a great idea?

I don’t have any answers… I just find the paradox of it quite amusing.

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Stark Contrast between OSes

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As I write this, I’m downloading updates for Windows in the background. Yes, you read that right. Windows. But wait, aren’t I a Mac guy?

Yes. Absolutely. But I also teach computing in a mainly Windows environment, and it still makes sense to be able to use those few apps that I need in a classroom situation in their native platform environment, and that means Windows. Although I personally prefer to use Mac versions of most applications, it gets too hard to teach a class about the Windows version of Word when they look up and see my Mac version on the data projector. (Despite the fact that everything is there in both versions, the Mac version has a slightly different IU and a few added features, so it doesn’t look identical.)

Anyway, I figured the simplest solution would be to just use the Windows apps for those few times when I need them. There is also a proprietary Markbook app that the school uses that is Windows only, and I would like to run that occasionally too.

As you may have read in a previous post, I was pretty blown away with CrossOver. And despite the fact that CrossOver worked well for Microsoft Office, it still didn’t support Access and Frontpage at all, nor the Markbook app.

So I decided to give Boot Camp a go. Boot Camp lets you dual boot an Intel Mac into Windows natively. No emulation or virtualisation involved, it just runs native on the Intel DualCore processor in the Mac, much as it would on a Dell, Toshiba or ThinkPad. There was really only a handful of apps I was interested in on Windows, mainly Office, so I pared off a 5Gb partition from my 100Gb hard drive and used the Boot Camp installation assistant to package up all the required drivers, etc, stuck the Windows XP disk in, and an hour or so later had a dual boot Mac that easily runs both OS X and Windows XP. Just hold the option key down at startup, choose your operating system, and off you go.

Anyway, it’s always interesting getting a Windows machine up and running. Despite the fact that I really only want a very minimal machine to use occasionally, I’ve just spent a good couple of hours setting it up. I had to install an antivirus program, and my computer is currently in the middle of downloading 59 – yes, 59 – updates for Windows. These are mostly security updates, critical updates, patches, malicious software removal tools, etc. I’d forgotten just how much effort has to go into simply maintaining a Windows box. Add to that the several dozen antivirus update files that AVG needed to pull down, installation of basic utilities like Acrobat Reader to allow me to read a simple PDF file, and I’ve just spent the last 2+ hours simply updating this machine so it’s safe enough just to go online. What a joke.

By contrast, when I got my Mac I just opened it up and started to use it. No driver issues, no AV issues, no missing utilities, and only a couple of updates – mostly version updates for iLife apps, not security updates. The updates were all done in a couple of minutes.  Back in Windows I’m experiencing the usual symptoms – “menu lag”, unacceptably long delays between clicks, excessive hard drive activity, hung applications, and a system that gives error messages at shutdown. This is a clean install for goodness sake!! That’s pathetic!

It’s installing those updates now, only 42 more to go. Seriously, I’m SO looking forward to rebooting and going back to an OS that Just Works.

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9/11 + 5

I just watched the most amazing documentary on the 9/11 attacks from 5 years ago. It was just called, simply, 9/11.

It was on TV last night, and had a bunch of footage that I’d never seen before. Considering the huge amount of press coverage that the attacks got when they first happened, and how well documented the events have been since then, I was surprised to find that there was still such a large chunk of footage that I’d never ever seen before.

The documentary was made by two French filmmakers that were actually making a doco about a young firefighter who had just joined the FDNY. They’d been following this guy around, fimling and getting to know the other fireys for a few months and had been taking their cameras out on shoots to local fires, etc. They just happened to tag along when the guys were called out to attend an unknown event on the morning on 9/11, not really knowing what they were in for. Turns out that one of the filmmakers got caught up in the foyer of the building with all the NY fire chiefs during the main part of the disaster. It was a real insiders view of events.

Our recent visit to Ground Zero was an amazing experience and made the events of five years ago so much more real. As I say, I’d never seen any of this documentary footage before, and found it to be quite compelling viewing. Well worth a look if you get the chance.