Gone Phishing

There is a Twitter phishing scam going around at the moment that I’m unhappy to say I fell right into.  This quick post is just a warning to anyone who reads it to hopefully help them not do the same thing.

I’d been off the grid for a few days so I hadn’t heard the news about this scam, but it’s been floating through the Interwebs for 2 days apparently.  It did strike me as odd when i clicked on it that I had to relog in to Twitter, but I’d been playing with different browsers so the fact that it was asking me for a password didn’t seem all that unusual.  Of course, I should have taken more notice of the URL that was in the address bar, but I was too late.

I got a direct tweet from John Pearce that said…
“fixed it.. hehe here is that blog i wanted to show you http://twitterblogs.access-logins.com/login” 

I know John. I trust John. So I clicked it.  It asked for a password, which as I mentioned, was not unusual considering I was trying a new browser (so the password wouldn’t have been already saved in it)  I realised what I’d done almost immediately but by that stage it was already too late.  Bugger!

Since then I’ve had a steady stream of people informing me that my Twitter has been compromised and I’ve now updated the password.  Thanks for the heads up folks.  It’s all fixed now.  And judging by the talk on twitter, I’m not the only one to fall for this scam.

What I found interesting is how easily we can be tricked when there is an element of trust involved.  I’m normally pretty vigilant about suspicious files and links, but I didn’t really question the offending tweet, since I trust John Pearce.  It goes to show the sort of damage that can be inflicted when the troublemakers are able to bring phishing down to a really personal level.

The Human Touch

I’m in a hotel in Montreal, Quebec at the moment, just about to leave to spend the day with Sharon Peters at her school.  But before I leave I wanted to share this little note that was left in the hotel room.

“To our guests,
Because this hotel is a human institution to serve people, and not solely a money making organisation, we hope that god will grant you peace and rest while you are under our roof.
May this room and hotel be your second home. May those you love be near you in thoughts and dreams.  Even though we may not get to know you, we hope that you will be comfortable and happy as if you were in your own home.
May the business that brought you our way prosper. May every call you make and every message you receive add to your joy, and when you leave, may your journey be safe.
We are all travelers. From birth to death, we travel between the eternities.  May these days be pleasant for you, profitable to society, helpful for those you meet, and a joy to those who know and love you best.”

There was also a large white plate in the room when I arrived, with three chocolates and the words “Welcome Chris Betcher” written in chocolate.  Next to the bed was a booklet with short “Chicken Soup for the Soul” style stories in it, with a note saying that these were for reading before bedtime and an invitation to take a copy.

This hotel is not grand and upmarket.  It’s just a Quality Inn near the Montreal Airport, much like thousands of other midrange hotels dotted across North America… as a hotel there’s nothing particularly remarkable about it, but these few small human touches have made it seem very remarkable to me.  The extra little human touch makes a huge difference to the overall experience. I’m really impressed.  I’ve staying in many hotels over the years, but I have never had these sorts of personal touches left in the room.

As we launch into a new year, I think there are lessons in all of this for how we interact with each other, how we treat our families, our colleagues, our students, our fellow humans.  I’m going to try and make sure that I always remember the importance of the human touch and how important it is to making those around us feel special and more human.

Happy New Year to you all.