Removing Friction

videostoreWith Google turning 15 last week, I’ve been pondering  about just how much friction has been removed from our lives because of technology (and web technology in particular).  Thanks to the web, many things that were once difficult, expensive, complicated or time-consuming have been made less of all of these things, and much of the inherent friction in these things has been dramatically reduced, and in some cases even eliminated completely. This removal of friction hasn’t always been painless, and many industries have been decimated by the massive disintermediation that  digital technology has brought to them.

Take the music industry as an obvious example.  In the space of about a decade, we’ve seen a huge shift from the idea of buying music on plastic disks to that of downloading music from “somewhere on the Internet”, hopefully by still paying for it with some sort of subscription model like Spotify or Google Play All Access, but all too often pirated for free from torrents and filesharing services. Aside from the  freedom of cost, it’s far more about the freedom of choice. I use the All Access subscription service and I love how it lets me think of pretty much any song I want to hear and immediately stream it directly from the web. I’m listening to more music than before, and paying what feels like a fair price for it. The record companies who used to control the music business are no longer in charge, and in a post-Napster world, the idea of buying music one CD at a time seems so outdated. Along with the power shift in the music business there have also been massive disruptions to the way the money flows. Artists are free to bypass the labels. Thanks to the web, to YouTube, to iTunes, etc, indie artists have the same opportunities that were only afforded to big names bands attached to major labels. More musicians can now play in this space, and it’s all thanks to the way the web has removed so many of the friction points that used to exist between musician and listener.

Example two. We saw the photographic film business almost vanish in a few short years because of digital cameras. Those 24 hour film processing places that either didn’t see the change coming, or didn’t react to it fast enough, were simply crushed by the revolution of digital photography.  It was a case of evolve or die, and many simply died. Kodak, once the titan of the photographic film industry, closed down their film production business and these days they are barely more than a footnote in the history of photography.  The inconveniences of shooting with film, like being able to take only 24 photos at a time, the fact that you couldn’t see what you shot until you got the photos back days or weeks later, and of course the expense and inconvenience, all conspired to make film photography an easy target for any technology that would make it simpler, faster and cheaper. While a few diehards still swear by film, it turns out that for the general photo-taking population, digital photography removed so much the friction from the cumbersome process of taking photos that the old ways of doing things became obsolete almost overnight.

Thanks to my Apple TV and Chromecast I haven’t set foot in a video rental store in many years.  The fact that  video rental stores still exist at all is just because of that percentage of the population who are still hanging on to their old ways. I’m sure that once Netflix arrives in Australia it will be the final nail in the video store coffin. These online digital download services remove almost all of the friction from the process of renting videos. No more getting in the car to go to the video store, no more futzing around with disks and having to remember to return them, no more sitting through endless ads before the movie starts, and no more late fees. Delivering video over the web has removed most of those pain points, and in the process has virtually killed the physical video rental business.

Then there is banking. I hear my 81 year old mother talk about how she still goes to the bank to get money out, or to the post office to pay her bills. Although I’m old enough to remember what that was like, I can’t imagine doing it that way any more. The web has removed so much of the friction from those things, there is no going back to the old way.

The list goes on… thanks to the web, we can more easily keep in touch with old friends, share our locations, publish our ideas, map our way through strange cities, and much more… faster, cheaper and more simply than ever before, and decimating the incumbent industries along the way.

Although I still know plenty of teachers who complain that technology is hard, that it’s all too overwhelming, the truth is that technology, and the web in particular, has made things easier than ever. It’s easier than ever to network with ideas, learn from others, and connect our students with the learning experiences we want them to have. Thanks to the rise of the web, we are living in a time which is, potentially, the fastest, cheapest and easiest it has ever been to be a learner.

So ask yourself, how has the web changed your classroom? Your school? Your profession? Your life? Are you doing the same things you’ve always done? Or have you seen these changes coming and reinvented your approach to the way you teach and learn? Has the web changed your job, and in the age of the Internet, have you reconsidered what exactly your job IS these days?

It should be obvious that the world has changed forever because of digital and network technologies, and that the genie is never going back into the bottle. Despite the apparent fact that a large number of schools still believe that they can keep doing what they have always done and everything will be ok, education is no more exempt from these changes than any other industry.

What are you doing to ensure that your classroom will not become the educational equivalent of a video store?

Changing the Bathwater, Keeping the Baby

Throwing the baby out with the bathwaterIt’s clear that there is quite a lot about this thing we call “school” that probably needs to change and that there are many schools around the world that are embracing and leading that change with some really innovative ideas about teaching and learning.

However, from what I can tell, innovation and genuine change for the better in education is still rather patchy and relies greatly on the passion and drive of individual teachers, many of whom fly “under the radar” in order to make positive change in their own educational circumstance. There are certainly schools that are, as a single organisation or even a whole system, making giant strides towards reinventing what modern education should be about, but if I was able to randomly drop you into one of the many millions of classrooms around the world to observe what’s taking place inside it, I think it would still be fairly hit or miss as to whether you’d find teaching and learning that was modern, contemporary and representative of the change that many of us want to see happen in education.

We talk a lot about reinventing school. We sometimes declare that school is a “broken system” and wonder about what it would be like to start with a clean slate. We feel the weight of tradition, of a school system based around an agrarian calendar, of a system that was born in a pre-digital age and we dream about changing it. We embrace technology. We build charter schools. We try lots of ideas for making schooling not only different, but hopefully better.

But you know something? Many of the smartest people I know are a product of this “broken” system. Many students emerge from their 13 years of schooling as perfectly normal, well adjusted, happy individuals, ready to embrace the task of making their own dent in the universe. So despite that fact that we like to declare schooling to be in dire need of an overhaul, it seems that it still produces many people who do just fine, thank you very much. This broken system, for all its faults, does actually work for some people. I’m well aware that it does NOT work for many others, and that it could probably work better even for those that emerged from it doing ok, but it got me wondering what aspects of school DO in fact work.

I’m as keen as anyone else to push education forward, to help rebuild it into something that is better and more able to meet the needs of even more students. To make it more “21st century”, if you will. Like so many of my colleagues around the world, I want to be an advocate for the change we need to drag our school system, often kicking and screaming, into the current millennium.

In the process, I’m wondering what, if anything, we should try to keep.

I once asked a group of students to imagine what school could be like if we could wipe the slate clean. What would “school” look like if we could start again, with no preconceptions about what school should look like. I was trying to prompt them to imagine what would happen if we took EVERYTHING about school, burnt it to the ground and threw it away, in order to rebuild the very notion of “school” from the ground up. Their answers were interesting; some were clearly unable to imagine anything that was much different to their current reality, and others really took to the idea of school with an axe, questioning everything and leaving very little that resembled school as we know it.

If we COULD wipe the slate clean, if we could just scrap everything about school and education as we know it, is there anything that you would keep? Despite the claims that our schools are not serving the needs of our current students, is there ANYTHING we do right now that we would NOT want to lose?

I understand that society, technology and the world around our students is changing at a pace greater than at anytime in history, and I appreciate that we really do need to get on with the task of reinventing schools to make them places of learning designed for our students’ future, not our own past, but perhaps we also have to be careful we don’t throw the baby out with the bathwater.

So let me ask you… What do you think are the valuable, enduring and timeless aspects of education?  What are the things that, no matter how much we end up reinventing this thing we call “school”, you would not want to lose?

Discussing the Australian Curriculum: Technologies draft

On Ozteachers the other day, we were informed that the Draft paper for the new Australian Curriculum: Technologies has been released for review and ACARA, the government body charged with overseeing its implementation, is looking for feedback during the consultation period.

Figuring that I should probably know more about this document than I currently do, I thought it might be a good idea to set up a Google+ Hangout On Air, and invite whoever wants to talk about it together for a discussion.  It was also a motivator to get me to actually read the document first!

Thank you to those that were able to join in, in particular Bruce Fuda, Jason Zagami, Roland Gesthuizen, Nicky Ringland, and Matt Wells, as well as several others who dropped in and out during the call like Tim Wicks, Maurice Pagnucco and MaryAnne Williams. There was also some good discussion taking place in the backchannel on Google+, so visit that too if you’re keen to read a bit more.

I’m still getting my head around the relationship between Google+ Events and Hangouts on Air.  I probably should have read this article first, but I’ll know better for next time.